Enter your name and your account USERNAME, or your box's MAC ID if you have a MAG box (no USERNAME). We check that you're a customer, then this device is unlocked.
🔒 Never enter your password here.
ℹ️ This is a support site for existing customers only. We don't sell IPTV or subscriptions here. For a new subscription or a renewal, contact the reseller who sold you yours.
📲 Want the app? Install it first
iPhone (Safari): tap Share → Add to Home Screen → Add.
Android (Chrome): tap ⋮ → Install app → Install.
Then open World Support from your home screen and fill in this form there.
Add this device
On the device where you already use World Support, tap Add another device. Enter the code it shows you here.
Request sent!
We couldn't confirm your account automatically, so we'll check it ourselves. This page opens by itself as soon as we approve you.
Approvals are done during support hours: Monday to Friday, 10:00 to 17:00.
Access not approved
Please contact the reseller where you bought your subscription.